Senior Officer, UI/ UX Design; Microfinance Programme

Job purpose

To deliver end-to-end UI/UX design, visual identity guidelines, content taxonomies, and efficient administrative workflows for launching/upgrading BRAC Microfinance’s digital communication platforms. The primary goal is to ensure an exceptional user experience, seamless content management, unified visual branding, and efficient backend administrative workflows across all platforms.

About the role

BRAC is an international development organisation founded in Bangladesh that partners with over 145 million people living with inequality and poverty globally to create sustainable opportunities to realise potential. Working at BRAC is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world, we are building it. Join us to find the way.

BRAC Microfinance provides people who cannot access traditional financial banking services with access to a suite of financial services, including loans, savings and microinsurance. Passionate about finance beyond formal banking systems? Join the BRAC Microfinance team to help build a more financially-inclusive society, where everyone can access finance when they need it - safely, responsibly and sustainably.

Job Purpose:

The role is responsible to support UI/UX design activities for BRAC Microfinance's digital communication platforms by contributing to interface design, visual identity implementation, content structuring and administrative workflow management. The position aims to ensure consistent branding, smooth user experiences, and efficient content management across digital channels.

Key Responsibilities:

• Conduct user research, information architecture planning, wireframing, and UI/UX design for BRAC Microfinance web and mobile platforms.
• Design responsive and accessible user interfaces, user flows, and interactive experiences for Android and iOS applications.
• Develop and maintain visual branding assets, including banners, illustrations, promotional materials, and social media content.
• Create motion graphics, animations, video overlays, and other multimedia elements for digital campaigns and platforms.
• Establish content taxonomy, categorization, tagging structures, and navigation systems to improve content discoverability.
• Support content organization and management by maintaining news, articles, field stories, media assets, and downloadable resources.
• Coordinate with agencies, vendors, and production teams to ensure timely delivery of design, branding, and event-related materials.
• Manage and optimize admin panel operations, including content publishing, scheduling, media management, user access control, and platform performance monitoring.

Safeguarding Responsibilities:

• Ensure the safety of Programme Participants, people who come into contact with the organisation and team members from any harm, abuse, neglect, harassment and exploitation including sexual exploitation and abuse (SEA) to achieve the programme’s goals of safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
• Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so.

Additional Job Requirements:

• Strong interest in UI/UX design, creative visualization, and digital storytelling.
• Quick learner with the ability to adapt to new design tools, CMS platforms, and digital trends.
• Good communication and teamwork skills to collaborate with cross-functional teams.
• Creative problem-solving ability with strong attention to detail and user-centric thinking.
• Willingness to work under tight deadlines, support live digital activities, and travel when required.

Educational Requirements: Bachelors in UI/ UX Design/ Graphic Design/ Computer Science/ Fine Arts or in any relevant field from any reputed educational institute.

Experience Requirements: Minimum 2 years of relevant experience. Candidates with experience in UI/UX design and CMS/Admin Panel content management for web and mobile applications and digital content management will be given preference.

Benefits: Festival Bonus, Health and Life Insurance and others as per policy.

Job Type: Project

This position is open for Bangladeshi nationals only.

BRAC does not charge any fees at any stage of the recruitment process.

Microcredit Regulatory Authority (MRA) certificate number: 00488-00186-00065

Key responsibilities

UI/UX Design & User Experience Planning (Web & Mobile App):

• Conduct user research, site/app architecture outlining, layout planning, and wireframing tailored to BRAC Microfinance and target audiences.
• Design and develop comprehensive wireframes, user flow diagrams, and interactive user interfaces for iOS and Android apps, focusing on content feed navigation, category filters, push notification screens, offline reading, and bookmarking features.
• Design modern, accessible, and responsive visual interfaces for core pages and screens (Home, News Categories, Articles, Field Stories, Media Gallery, Resources, Contact, etc.).

Graphic Design, Motion Graphics & Visual Branding:

• Create visual identity guidelines, logo adaptations, custom illustrations, and thematic graphic elements adhering to BRAC Microfinance branding.
• Design web/app banners, article thumbnails, promotional graphics, and social media kits.
• Produce high-quality motion graphics, 2D/3D animations, animated banners, video overlays, and interactive visual elements for digital platforms, campaigns, and social channels

Content Strategy & Taxonomy:

• Define a logical content hierarchy, taxonomy, categories, tagging systems, and layout structures for news, articles, reports, and visual content.
• Organize archived news, field stories, and downloadable resources for seamless user navigation.

Event & Vendor Management Support:

• Coordinate with external creative agencies, software vendors, print houses, and production teams to ensure high-quality design execution and timely delivery.
• Support branding, audiovisual, and digital media collateral development for campaigns, major launch events, workshops, and exhibitions.

Admin Panel Design & Hands-On Content Management Operations:

• Design a modular Admin Panel UI/UX workflow for content creators, editors, station admins, and platform managers.
• Perform day-to-day admin panel management, including timely uploading, editing, updating, deleting, and scheduling of content for web and mobile app platforms.
• Manage real-time audio and video live streaming controls, broadcasts, media library organization, and push notification delivery.
• Specify and maintain role-based access permissions, article publishing approval workflows, and dashboard analytics monitoring.

Required knowledge

Basic knowledge of the development sector, BRAC & BRAC Microfinance and also basic knowledge of social media campaigns & productions.

Required skills

Content development skills, especially picture editing along with fluency in English & Bangla, relationship building, event management, social media design trends, visual storytelling (photography). Wireframing, interactive prototyping, hands-on admin panel operation, live audio/video stream control, visual asset creation, and content structuring.

Required competencies

Advanced proficiency in Figma, Adobe XD, Photoshop, Illustrator, After Effects, Cinema 4D/3ds Max along with CMS administration experience; strong project management, time management, and multitasking skills, along with content planning, developing work and project plans, setting priorities, meeting deadlines, reporting and travelling.

Additional requirements

Content development skills, especially picture editing along with fluency in English & Bangla, relationship building, event management, social media design trends, visual storytelling (photography). Wireframing, interactive prototyping, hands-on admin panel operation, live audio/video stream control, visual asset creation, and content structuring.

Basic knowledge of the development sector, BRAC & BRAC Microfinance and also basic knowledge of social media campaigns & productions.

Advanced proficiency in Figma, Adobe XD, Photoshop, Illustrator, After Effects, Cinema 4D/3ds Max along with CMS administration experience; strong project management, time management, and multitasking skills, along with content planning, developing work and project plans, setting priorities, meeting deadlines, reporting and travelling.

Education

Pass Graduate

Experience

2