International Customer Support Specialist

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• International Customer Support Specialist
• Handle inbound customer calls, emails, and chats professionally.
• Respond to customer inquiries regarding products, services, orders, and accounts.
• Resolve customer issues or escalate complex cases when required.
• Maintain accurate customer records and update CRM systems.
• Ensure timely follow-up and excellent customer satisfaction.
• Adhere to quality standards, company policies, and service procedures.
• Meet individual performance and productivity targets.
• 6 months–2 years of experience in Customer Support, Customer Service, or an International Call Center.
• Experience supporting UK, US, Australian, or other international customers is preferred.
• Fluent spoken English is mandatory, with a clear, neutral accent and the ability to communicate confidently and professionally with international customers.
• Familiarity with CRM systems, Microsoft Office, and Google Workspace.
• Strong problem-solving, multitasking, and customer service skills.
• Ability to work rotational shifts, including night shifts, if required.

Workplace:

• Uttara, Dhaka

Working Hours:

• Night Shift

Salary:

• As Per Company Policy

The Application Process:

• Telephone Round.
• Interview with the Operations Team & Talent Acquisition Team.
• Job Offer.

Application Form

Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.

Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.

Start a conversation with our team to solve complex challenges and move forward with confidence.

Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.

Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.